Seeking the Views of Patients

We are keen to seek the views of our patients from time to time regarding the range and quality of the service that we provide.
We are continually working to maintain and improve the service we provide in the Practice, and your feedback would be invaluable to help us gauge the effectiveness of some of our plans and decisions.

Using email, we would like to recruit a small group of patients who would be willing to respond to the occasional short survey. This group will be formed from a random selection of patients who have consented to receive emails from us.

If you are willing to help us in this way we would be pleased to hear from you, please ensure that you have completed a consent form to receive email from us. You can do this by following the Link on our website http://www.coleridgemedicalcentre.co.uk/smsandemails.html or completing a form at the Reception desk.

If you are willing to take part in our surveys please send an email headed ‘Patient Reference Group’ to coleridgemedicalcentre@nhs.net

Surgery Closing Times

On Wednesday 29th June 2011 we will be closing at 6.00pm.
We apologise for any inconvenience this may cause.

Seasonal Flu Injections

We are now able to book your Seasonal Flu Injection. The clinics start on Tuesday 20th September. Please telephone the surgery (after 10:00am) if you would like an injection and: -

• are over 65 years old


• live in a residential or nursing home

Or if you suffer from any of the following conditions:

• Chronic respiratory disease


• Asthma


• Suppression of your immune system (eg Splenectomy, Chemotherapy)


• Chronic heart disease


• Chronic renal failure


• Chronic liver disease


• Diabetes mellitus


• Stroke


• Multiple Sclerosis or Central Nervous System Degeneration

OR are: -

• A Registered Carer


• Pregnant

Carers Project

The Carers Project in its current form ended on the 31 March 2011. We joined this Pilot Project in the first stage in July 2008 providing support and advice appointments for Carers. In the second phase starting in March 2010 the appointments became more structured, with a preparatory workbook for Carers to complete, and the option of a vascular check when indicated. Both pilots have been subject to an evaluation study carried out by the University of Plymouth, and direct feedback to the NHS, to support the development of new policies focusing on the welfare of all Carers.

When we started in 2008 we had very limited awareness of how many of our patients were Carers. To date we have now identified 302 Carers and provided 194 of them with Carers check appointments and ongoing support and advice. For the future we await details of new specification for Carers Support in Devon. More details on this when available, will be posted on our website and included in the next Practice Newsletter.

*Carers Week 13th - 19th June 2011*