Coleridge Medical Centre Christmas & New Year opening hours 2017

Coleridge Medical Centre Christmas and New Year opening hours 2017

         Friday 22nd December 2017             8.00am – 1.00pm

                                                     1.00pm - 2.00pm CLOSED

                                                     2.00pm - 6.30pm

         Monday 25th December 2017            – CLOSED

         Tuesday 26th December 2017           – CLOSED

         Wednesday 27th December 2017        – NORMAL HOURS

         Thursday 28th December 2017           – NORMAL HOURS

         Friday 29th December 2017              – NORMAL HOURS

         Monday 1st January   2018              – CLOSED

         Tuesday 2nd January   2018             – NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please ring: 

NHS 111 service by dialing 1-1-1

For Medical Advice please ring:

NHS 111 service by dialing 1-1-1

Coleridge Medical Centre would like to wish everyone a very Merry Christmas and 
a Happy New Year

Staff training 1:00pm - 2:00pm Friday 22nd December 2017

Please note the surgery will be closed between 1:00pm and 2:00pm on Friday 22nd December 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Refurbishment within the waiting room

Coleridge Medical Centre

During w/c 27 November and 4 December 2017 there will be contractors working in the waiting room fitting a solar film to the roof windows.

We apologise for any disruption this may cause. 

Coleridge Medical Centre closed 12:30pm - 5:00pm Thursday 23rd November for staff training

Training Afternoon 

Please note on

Thursday 23rd November 2017

The Coleridge Medical Centre will be closed

between 12:30pm and 5:00pm for staff training.

In an EMERGENCY please dial 999

If you have an URGENT problem that cannot wait until we open again at 5:00pm, please

ring:

NHS 111 service by dialling

1 1 1

For Medical advice please ring:

NHS 111 service by dialling 1 1 1

The surgery will be open as normal from 5:00pm

Staff training 1:30pm - 2:00pm Tuesday 26th September

Please note the surgery will be closed between 1:30pm and 2:00pm on Tuesday 26th September 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Problem with IT

Normal service has resumed.  We apologise for any inconvenience this morning and thank you for your patience and understanding

Problem with IT

Engineers are on site and will hopefully fix the IT problem shortly.  In the meantime please do not phone us unless you have an urgent medical problem that cannot wait until later in the day.  Thank you for your patience and understanding.

Problem with IT

National technical issue with our computerised clinical system means we do not have access to any IT.   Engineers are currently working on the issue.   Unless your problem is urgent please contact us later. We will update on this site in 1 hour.

Coleridge Medical Centre closed 12:30pm - 6:00pm 13th September 2017

Please note on

Wednesday 13^th September 2017

The Coleridge Medical Centre will be closed

between 12:30pm and 6:00pm for staff training.

If you require medical assistance while we are closed please follow the below advice:

 

            In an EMERGENCY please dial 999

 

For medical assistance please ring:  NHS 111 service by dialling 1-1-1

For Medical advice please ring:

NHS 111 service by dialling 1-1-1

 

Coleridge Medical Centre August Bank Holiday Opening hours

Coleridge Medical Centre

August Bank Holiday Opening Hours

Friday 25th August 2017      -   NORMAL HOURS 

Monday 28th August 2017      -   CLOSED

Tuesday 29th August 2017     -   NORMAL HOURS

		In an EMERGENCY please dial 999 If you have an URGENT problem please Ring: NHS 111 service by dialling 1-1-1
	For Medical Advice please ring:     NHS 111 service by dialling 1-1-1

Staff training Wednesday 16 August 2017

Please note the surgery will be closed between 1:30pm and 2:00pm on Wednesday 16th August 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Healthy People

The CCG's monthly newsletter

Healthy People is NHS Northern, Eastern and Western Devon Clinical Commissioning Group's (CCG) monthly newsletter for stakeholders and the public.

It includes sections about what's changing in the local NHS, how people can get involved, news about the CCG's work out in the community, a view from the frontline of healthcare, updates from partner organisations and profiles of leading GPs and clinicians.

To view previous editions of Healthy People, click https://www.newdevonccg.nhs.uk/get-involved/healthy-people-102310

If you would like this newsletter in easy read or another language please email us on d-ccg.corporateservices@nhs.net.

If you would like to receive our newsletter by email, please contact us so that we can add you to the distribution list.

National Diabetes Audit - how your information is used to help improve diabetes care

Self-care - Paracetamol available over the counter

Interruption to our telephone message on Friday 7th July 2017

Coleridge Medical Centre


Interruption to our telephone message on 

Friday 7th July 2017

Due to essential maintenance work, our telephone message advising you where you are in the queue to be answered and giving advice on prescription ordering
will not be working for a period of time on Friday 7th July 2017.  You will still receive our welcome message but this may then follow with the normal ringing sound.  Please be assured your call will still be answered by our reception team.




For information on ordering your repeat prescription, please follow the advice below:


*  Sign up to our online service where you can order your repeat medication through a secure website.  More details of this service can be found on our website or via the information and application forms available at our front reception desk.


*  Use the tear off slip attached to your prescription or write out your order and hand it in to us or your local Pharmacy


*  Post your request to the surgery


Please do not telephone to request your medication as there can be confusion with drug names, pronunciation and errors can be made when writing out the request.  Written requests enable records to be matched more accurately and requests can be processed without interruption from further calls. 


As a practice we ask for 48 hours to process your request.

Staff training Thursday 6th July 1:30pm - 2:00pm

Please note the surgery will be closed between 1:30pm and 2:00pm on Thursday 6th July 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Whimple surgery gps from 3rd July 2017

T H E    C O L E R I D G E    M E D I C A L    C E N T R E

 

From 3^rd July 2017 the Whimple Branch Surgery GPs will be:

 

 

 

Monday – Dr Kate Gurney

 

  

 

Tuesday – Dr Chris Dilley

 

 

 

Wednesday – Dr Emma Stuart

 

  

 

Thursday – Dr Juliet Nelson

 

  

 

Friday – Dr Nigel De Sousa

Fair Processing Notice National Diabetes Audit

Link to lots more information on the NHS Digital NDA page http://content.digital.nhs.uk/nda

Coleridge Medical Centre May bank holiday opening hours

Coleridge Medical Centre

May Bank Holiday Opening Hours

Friday 26^th May 2017      -   NORMAL HOURS 

Monday 29th May 2017      -   CLOSED

Tuesday 30th May 2017     -   NORMAL HOURS

		In an EMERGENCY please dial 999 If you have an URGENT problem please Ring: NHS 111 service by dialling 1-1-1
	For Medical Advice please ring:     NHS 111 service by dialling 1-1-1

What to do when we are closed over the May bank holiday

What to do when we are closed over the May Bank Holidays

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Monday 29th May 2017.

  

We are open as usual from Tuesday 30th May 2017. 

Staff training Thursday 18th May 1:30pm - 2:00pm

Please note the surgery will be closed between 1:30pm and 2:00pm on Thursday 18th May 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Necessary telephone maintenance today

Devon Doctors will be covering our telephones between 1pm and 2pm today while we carry out necessary maintenance on our telephone system to keep it safe from the computer virus that is currently causing problems nationwide. We apologise for any inconvenience this may cause. If you need medical assistance during this period you can: •phone the NHS 111 service for medical advice by dialling 111. •pop in to your local pharmacy for advice and over the counter medication. •If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone if your problem cannot wait until we reopen. •phone 999 immediately in the event of a life threatening, medical emergency.

Text reminders not currently available

Please note that we are unable to send text reminders for the next week as we are in the process of changing to a new text message service. Preferably use our online service or telephone reception if you need to check the time of your appointment. The new text service will allow you to cancel appointments via text and enable us to send more information/instructions about your appointment and services available to you. This system will be live from Friday 19th May 2017. If we hold your mobile phone number on file you will be sent a text to ask if you would like to opt out. If you do not opt out you will receive text messages from us. You may opt out of this service at any time.

Mind your step

We apologise for any inconvenience while we get this fixed. 


A big thank you to Sue at Ottery Town Council who came to our rescue with her swift and helpful response to our plea for a couple of traffic cones.

What to do when we are closed over the May Bank Holidays

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Monday 1st May 2017.

  

We are open as usual from Tuesday 2nd May 2017. 

Coleridge Medical Centre

Early May Bank Holiday Opening Hours

Friday 28^th April 2017      -   NORMAL HOURS 

Monday 1st May 2017      -   CLOSED

Tuesday 2nd May 2017     -   NORMAL HOURS

		In an EMERGENCY please dial 999 If you have an URGENT problem please Ring: NHS 111 service by dialling 1-1-1
	For Medical Advice please ring:     NHS 111 service by dialling 1-1-1

What to do when we are closed over the Easter Bank Holidays

What to do when we are closed over the Easter Bank Holidays

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Friday 14th April 2017 and Monday 17th April 2017.
  
We are open as usual from Tuesday 18th April 2017. 

Coleridge Medical Centre Easter Bank Holiday Opening Hours

Coleridge Medical Centre

Easter Bank Holiday Opening Hours

 

 

 

Thursday 13^th April 2017     -   NORMAL HOURS

Friday    14^th April 2017     -   CLOSED  

Monday   17^th April 2017    -    CLOSED

Tuesday  18^th April 2017     -   NORMAL HOURS

 

 

		For Medical Advice please ring:

 

 

If you think your child has infective conjunctivitis (sometimes known as 'pink eye')

Did you know you do not need to see the doctor for hayfever symptoms?

Problem with online services Friday 7th April

If you are having trouble using our online services, we apologise. This is a national problem and has been reported. We hope to have it fixed as soon as possible. UPDATE - 1.30pm Thank you for your patience - the problem has been resolved and the online services are now working again.

Interruption to our telephone message Thursday 6 April 2017

Coleridge Medical Centre


Interruption to our telephone message on 

Thursday 6th April 2017 

Due to essential maintenance work, our telephone message advising you what to do if you need medical advice and the surgery is closed will not be working for a period of time between 08:00 - 08:30 on Thursday 6th April 2017.


Our telephone lines will be open as normal from 08:30am

Please follow the advice below:

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.

• pop in to your local pharmacy for advice and over the counter medication.

• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.

• phone 999 immediately in the event of a life threatening, medical emergency