Coleridge Medical Centre Christmas Opening Hours 2019

 Coleridge Medical Centre

Christmas & New Year Opening Hours 2019

Monday 23rd December 2019      -  Normal hours

Tuesday 24th December 2019      - Normal hours

                                (Telephone lines closed 1:00pm - 2:00pm)

Wednesday 25th December 2019   - Closed

Thursday 26th December 2019     - Closed

Friday 27th December 2019        - Normal hours 

Monday 30th December 2019       - Normal hours 

Tuesday 31st December 2019       - Normal hours

Wednesday 1st January 2020       - Closed

Thursday 2nd January 2020        - Normal hours 

                                   

In an EMERGENCY please dial 999

If you have an URGENT problem please ring: 

NHS 111 service by dialling 1-1-1

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

Coleridge Medical Centre would like to wish everyone a very Merry Christmas and 
a Happy New Year

What to do when we are closed over the Christmas Bank Holidays

What to do when we are closed over the Christmas Bank Holidays

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Wednesday 25th December and Thursday 26th December 2019 and then again on Wednesday 1st January 2020.

  

Advice and useful contacts for carers over Christmas
by Devon Carers

Devon Carers are open Monday-Friday 8am-6pm and Saturdays 9am-1pm but will be closed on the bank holidays (25 and 26 December 2019, and 1 January 2020). If carers need support during these times, please call Care Direct on 0345 600 0388.

Top tips from carers for managing Christmas:

·         Talk to family and friends – raise concerns and worries, let them know how you’re planning to approach Christmas in advance and don’t be afraid to ask for help

·         Talk to other carers – peer support can be invaluable throughout the year but especially around Christmas. Find out about Devon Carers support groups in your area 

·         Be kind to yourself – recognise the importance of your role and take some time to be generous to yourself too.

More tips from carers in Devon can be found in the Devon Carers winter magazine which is sent to GP surgeries in Devon and is available online.

Carers and health professionals can contact Devon Carers via the website with the live chat facility or on the helpline 03456 434 435.

Update on Nasal Flu availability 13 December 2019

National supply of the children's nasal flu vaccine is extremely limited at present.  We will therefore continue to offer the injectable flu vaccine should our nasal flu vaccine stock diminish.

If you do not wish your child to have the injectable vaccine then please refer to our Practice website for updates on availability of the nasal vaccine.

We apologise for any inconvenience.

 Coleridge Medical Centre

Christmas & New Year Opening Hours 2019

Monday 23rd December 2019      -  Normal hours

Tuesday 24th December 2019      - Normal hours

                                (Telephone lines closed 1:00pm - 2:00pm)

Wednesday 25th December 2019   - Closed

Thursday 26th December 2019     - Closed

Friday 27th December 2019        - Normal hours 

Monday 30th December 2019       - Normal hours 

Tuesday 31st December 2019       - Normal hours

Wednesday 1st January 2020       - Closed

Thursday 2nd January 2020        - Normal hours 

                                   

In an EMERGENCY please dial 999

If you have an URGENT problem please ring: 

NHS 111 service by dialling 1-1-1

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

Coleridge Medical Centre would like to wish everyone a very Merry Christmas and 
a Happy New Year

My Health Devon - a new website

My Health Devon has been developed by Devon Referral Support Service with the support of local clinicians.  Its' aim is to empower people to be healthier, better informed and to take greater responsibility for their own health and health choices.  The website provides evidence-based information that will:

• enable patients to make informed decisions about their care and treatment options
• inform people in Devon about local services and support groups
• promote self-management of conditions
• promote a health lifestyle

https://myhealth-devon.nhs.uk/

Update on Nasal Flu availability w/c 25 November 2019

We are still unable to obtain the children's nasal flu.

We may be contacting parents/guardians of children who have future appointments to advise that we can offer instead the injectable flu vaccine. 

If you do not wish your child to have this injection then please refer to our Practice website for weekly updates on availability of the nasal vaccine.

We apologise for any inconvenience.

Children's Nasal Flu Vaccine Supply Problems

We have been contacted by the vaccine supplier to advise that there is a problem with the supply of the nasal flu vaccine. 

At this stage we are unsure of future supply.

We may be contacting parents/guardians of children who have future appointments to advise that we can offer instead the injectable flu vaccine. 

If you do not wish your child to have this injection then please refer to our Practice website for weekly updates on availability of the nasal vaccine.

We apologise for any inconvenience.

It's Psoriasis Awareness Week

We are supporting Psoriasis Awareness Week 2019.  Psoriasis is more than just a skin condition and it can affect people both physically and psychologically.   Our waiting room display board has a new display filled with information about Psoriasis - come in and have a look or go online to the Psoriasis Association web site.  #PAW2019

Practice half day closure for training on 15th October 2019

Coleridge Medical Centre

CANAAN WAY • OTTERY ST MARY • DEVON EX11 1EQ

Telephone: 01404 814447 • Fax: 01404 816716 •

e-mail: coleridgemedicalcentre@nhs.net

Planned Half Day Closure

Please note on

Tuesday 15^th October 2019

The Coleridge Medical Centre will be closed

between 1:00pm and 6:00pm for staff training  

If you require medical assistance while we are closed please follow the below advice:

In an EMERGENCY please dial 999

For Medical assistance please ring our telephone number 01404 814447 and your call will be diverted through to Devon Doctors who will assist you

For Medical advice please ring:

NHS 111 service by dialling 1 1 1

Why have your vaccination at YOUR GP Surgery?

Why have your vaccination at YOUR GP Surgery?

· We offer a setting where we can check your medical records and make sure you get the most suitable vaccine

· We offer a fast, efficient and friendly flu clinic service with your local surgery team (and we really enjoy our drop in flu clinic sessions, it gives us a nice break from our ‘normal’ work)

· We can offer protection for those who may be forgetful by reducing the risk of duplication in vaccines being administered

· We can ensure continuity of care for our patients and carers (we know you already)

Please contact the surgery to book your appointment for your 2019/20 flu vaccination

What to do when we are closed over the bank holiday

What to do when we are closed over the Bank Holiday

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Monday 26th August 2019

  

We are open as usual from Tuesday 27th August 2019

Coleridge Medical Centre August Bank Holiday opening hours 2019

Coleridge Medical Centre

August Bank Holiday Opening Hours 2019

 Friday 23rd August 2019        -   NORMAL HOURS

 Monday 26th August 2019       -   CLOSED

 Tuesday 27th August 2019      -   NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please

Ring:

NHS 111 service by dialling

1-1-1

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

Focus on E-Consult

We offer eConsult to allow our patients to get medical help without making an appointment or calling the practice.  Patients can also get health advice online.  Start your consultation here

By clicking the most appropriate link you can:

• self check your symptoms 24/7 and find medical guidance that is written by doctors.
• get administrative help (eg get a medical certificate)
• seek medical advice from our doctors in the practice

When a response is requested we aim to do so by the end of the next working day, either by email (don't forget to check your junk email folder) or with a phone call from a clinician if more appropriate. 

Important notes:

• This is only for over 18s registered with our practice.
• It is not an appropriate route to seek urgent medical help
• It is not a bypass or shortcut for requesting a GP appointment

Better for You, Better for Devon - launch of Devon's Long Term Plan engagement

Devon is developing a local version of the national NHS Long Term Plan, called Better for you, Better for Devon. The plan will make sure we are fit for the future, providing high-quality care and better health outcomes for people and their families, through every stage of life.

Now here in Devon, we are starting an eight-week period of engagement (from 11 July to 5 September 2019) to develop our own Long Term Plan, Better for You, Better for Devon. The plan will focus on improving people’s health and mental health, and supporting people to stay well.

The challenges we face

Part of the conversation will centre on the big challenges we face, as these will influence the future of health and care:

·         Medical advances mean people are living longer – something we celebrate. But people now often live with multiple illnesses, such as cancer, heart problems and type 2 diabetes. We need to ensure services can provide what they need

·         Preventable illnesses like type 2 diabetes are increasing, and the amount of time people live in good health has been decreasing since 2012

·         Vital health and care jobs remain unfilled – 1 in 10 nurse jobs and 1 in 12 social worker posts in Devon remain vacant as demand for services increase. There is a shortage of people to undertake these roles

·         There have been increases in NHS funding, but peoples’ needs for services are growing faster

·         Devon’s population is growing and is expected to rise by about 33,000 people – equivalent to the population of Exmouth – over the next five years.

This will see us strengthening prevention to support people to live healthier lives, supporting GP and community services to intervene early to support local people, enhancing services to help children, young people and adults needing mental health support, and having high-quality, efficient hospital services in the right place when people need them.

We will work more closely with voluntary, community and social enterprise organisations, charities and the broader social care sector to improve people’s health and wellbeing.

To ensure we get really good detailed feedback, the majority of the engagement exercise will be delivered by local councils and NHS organisations, and will be based on local priorities. This will involve focus groups, face-to-face discussions and surveys at https://www.surveymonkey.co.uk/r/BetterDevon

NHS Devon Clinical Commissioning Group

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Online Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

Coleridge Medical Centre May 2019 bank holiday opening hours

Coleridge Medical Centre

May Bank Holiday Opening Hours 2019

 Friday 24th May  2019        -   NORMAL HOURS

 Monday 27th May 2019        -   CLOSED

 Tuesday 28th May 2019       -   NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please

Ring:

NHS 111 service by dialling

1-1-1

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

What to do when we are closed over the Bank Holiday

What to do when we are closed over the Bank Holiday

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Monday 27th May 2019

  

We are open as usual from Tuesday 28th May 2019

Coleridge Medical Centre May 2019 bank holiday opening hours

Coleridge Medical Centre

Early May Bank Holiday Opening Hours 2019

 Friday 3rd May  2019        -   NORMAL HOURS

 Monday 6th May 2019        -   CLOSED

 Tuesday 7th May 2019       -   NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please

Ring:

NHS 111 service by dialling

1-1-1

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

Coleridge Medical Centre Easter Bank Holiday Opening Hours 2019

Coleridge Medical Centre

Easter Bank Holiday Opening Hours 2019

 Thursday 18th  April 2019   -  NORMAL HOURS

 Friday    19th April  2019   -  CLOSED  

 Monday   22^nd  April 2019   -  CLOSED

 Tuesday  23^rd  April 2019   -   NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please

Ring:

NHS 111 service by dialling

1-1-1

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

Coleridge Medical Centre would like to wish everyone a Happy Easter

What to do when we are closed over the Bank Holidays

What to do when we are closed over the Bank Holidays

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Friday 19th April 2019 & Monday 22nd April 2019

  

We are open as usual from Tuesday 23rd April 2019

Computer system back up and running

We are back up and running as normal.

We apologise for any inconvenience this may have caused this morning.

Thank you
Coleridge Medical Centre

**Computer system failure**

Tuesday 12th March 2019


We apologise for any inconvenience but we are currently experiencing IT problems, which means we have no access to our clinical system.  We are hoping to resolve this as soon as possible.


In the meantime, our telephone lines are working as normal and we are advising patients to call us back later or if your problem is more urgent, please ring the NHS 111 service by dialling 1-1-1


In an emergency, please dial 999 immediately.

Newton Poppleford branch surgery closed for 3 days in March

Newton Poppleford branch surgery will be closed on the following dates -
Friday 22nd March 2019
Monday 25th March 2019
Friday 29th March 2019

Appointments are available at our main site in Ottery St Mary throughout all of the above dates.

Normal opening hours at Newton Poppleford will resume from Monday 1st April 2019. 
We apologise for any inconvenience this may cause.

Information for patients who are prescribed pregabalin and gabapentin

The government has reclassified pregabalin and gabapentin as controlled drugs. This means we can now only prescribe a maximum of one months supply of medication at a time and the prescription must be used within 28 days of the prescription date.

If you currently receive medication on a two monthly basis your pregabalin/gabapentin will now be monthly. If you would like us to switch all your medication to monthly to allow you to order all the medication at the same time please let us know. Please also let us know if your current dose does not match that on the prescription.

Gail Foreshew
Practice Pharmacist

Supply of Medicines

The Government with NHS England has plans in place to ensure a continued supply of medicines to patients from the moment we leave the EU. Their advice is that patients will not need to and should not seek to store additional medicines at home.

We will be following advice from them regarding medications.

Gail Foreshew
Practice Pharmacist

From time to time, some medicines do become unavailable/out of stock and for all sorts of reasons.  Your GP will not necessarily know at the time of prescribing if the medication will be available from your chosen pharmacy.  If an item is out of stock your pharmacy will let you know and will be able to discuss your options with you.  If necessary they will inform us of any suitable alternative that your doctor may be able to prescribe instead.  

Sue Stokes

Practice Manager