Monday, February 6, 2012

Line Up & Sign Up

If you would like to register for SystmOnline to be able to book Doctors appointments online, come and see Teressa at the Front Desk on Tuesday 7th February 9am - 12pm.


A form of Photo ID will be required to register

Friday, February 3, 2012

Tuesday Injection Clinics

Unfortunately Tuesday injection clinics are suspended until further notice, due to the shortage of the Pneumovax injection.

Typhoid Shortage

Due to an International shortage of the Typhoid vaccine, no vaccine is available at present.
Limited supplies are due to be available towards the end of February 2012.
We will update the sites as more information becomes available.

Wednesday, February 1, 2012

Doctors Appointments Online

It is now possible to book Doctors Appointments Online.

In addition to being able to request your medication online we are delighted to announce that from Monday 6th February you will also be able to book routine appointments to see any GP.

If you have not already signed up for online access then please come to the front desk at any time to do so (form of ID required). For more information on how to register, contact one of our Reception Team.

We are very excited to be introducing this, we hope you will be too.

The following appointments can not be booked using SystmOnline:
- Smears
- Coil Fit/Removals
- Implant Fit/Removal
- Medicals i.e. HGV/Taxi/Adoption etc

Thursday, January 26, 2012

Carers Health and Well Being Checks

If you are a Carer then we can probably offer you additional help and support by arranging for you to have a Carers health check with one of our especially trained nurses. If you have not previously had a Carers check then please let us know by informing either a receptionist, nurse or your Doctor so that we can arrange to contact you to explain the process and if you wish, arrange an appointment.

Definition of a Carer - If you provide help and support without payment, to your partner, a child, relative, friend or neighbour, who could not manage without your help you are a Carer.

Since November 2011 we have been able to offer Carers a new style of health and well being check.

At the end of December 2011 we identified 275 Patients who are Carers according to our records. We are confident that there must be many more, and we need your help now to identify them.

All Carers who have not previously had a Carers health and well being check can be offered an appointment with one of our especially trained nurse. Once they have received this check, they will be offered a further review appointment in six months time.

Please follow this link to our website for more information about services to Carers - http://www.coleridgemedicalcentre.co.uk/carers.html

Thursday, December 29, 2011

Booking Urgent Appointments

If a patient rings for an urgent appointment they will be asked to speak to the duty doctor first. The doctor will assess the patient and agree a plan with them. The plan might include referral to a nurse practitioner or practice nurse, collecting a prescription or attending an appointment with a doctor that day. The receptionists cannot by-pass this system. Please be assured that patients who have an urgent medical problem will be seen.

Wednesday, December 28, 2011

Patient Survey

We have recently undertaken another Patient satisfaction survey.
Thanks to those of you who completed one of the questionnaires during your visit to the surgery over the past few weeks. The questionnaires have now been sent off for analysis, and the results are expected back in about four week’s time.
At the end of January we will be asking our newly formed ‘Patient Group’ to meet with us to consider the results of the survey. After that we will be feeding back results and outcomes to all patients via our website, Blog and Patient newsletter.

Coleridge Medical Centre Patient Participation group

We have recently formed our first Patient participation group. The group met for the first time in early December, and will be meeting again in late January to discuss the results of the recent patient survey.

The aim is to bring together a cross section of patients representing a variety of age groups, who will have different perspectives and experiences as patients of the medical centre.
The purpose of the group will be to consider the range and quality of services provided by the Practice. Members will be invited to meet with Practice representatives to discuss Patient and Practice issues and priorities, as well as any planned changes in the Practice.
The outcomes of meetings will be displayed periodically in the surgery, on the website and in the Practice Newsletter.

Tuesday, December 13, 2011

Christmas Opening Hours

The Coleridge Medical Centre's Christmas Opening Hours:


Thursday 22nd December - OPEN
Friday 23rd December - OPEN
Monday 26th December - CLOSED
Tuesday 27th December - CLOSED
Wednesday 28th December - OPEN
Thursday 29th December - OPEN
Friday 30th December - OPEN
Monday 2nd January - CLOSED
Tuesday 3rd January - OPEN



Remember to order your repeat medication in plenty of time for Christmas and New Year Bank Holidays.



*The Surgery would like to wish you all a Merry Christmas*

IPQ - Improving Practice Questionnaire

Over the next few weeks, we will be asking patients to participate in a Patient survey which will help us to assess how you feel about the service we offer to our patients.

The questionnaire we use is a validated survey tool that is accredited for General Practice use, and we have used it many times before in this Practice.

It will ask you about your views of the Practice and the quality of care you have received from staff.

Your responses will help the Practice to focus on areas for improvement.

If you would like to complete a questionnaire please ask one of our Receptionists at the Front Desk.

We very much appreciate your help.