Thursday, July 19, 2012

News from the Doctors - Dr Kate Gurney

Dr Gurney is delighted to have been offered a role as a 'Games Maker' volunteer for the Paralympics in late Ausgust. She will be working as a GP in the Sailing Village at Portland and Weymouth  looking after the athletes and their 'Olympic Family' for the 2 week duration of the Paralympics competition. It will be a very exciting opportunity and she has already been on some training days to understand how the medical services will operate during the Games period. However she awaits her new Games Maker uniform with some trepidation!

News from the Doctors - Dr Jean Brown

A message from Dr Jean Brown, following her recent retirement.
"It has been a privilege to work at the Coleridge Medical Centre for 28 years and be part of the life of the community with all its joys and sorrows. Thanks to those people who have sent such kind messages, and best wishes to all."

Patient Participation Group

Overview
A patient participation group was established in this Practice in December 2011 and meets periodically to consider the range and quality of services provided by the Practice.
The group met for the first time last December. We started by considering and agreeing the format for the next patient survey, and the additional questions we wanted to include. We met again in February 2012 to review the survey results and agree an action plan. We plan to meet at least quarterly ongoing to review progress generally and consider other shared areas of interest.

Aims of the Group
To maintain a small patient group of eight to ten members, who will meet periodically to consider the range and quality of services provided by the Practice. The outcome of the meetings and shared views will be displayed in the surgery, on the website and in the Practice newsletter.

Agreed areas of priority
Patient group members will be invited to engage periodically with practice representatives, to discuss and agree practice priorities, as well as help identify areas of focus for practice surveys, using the following headings; Patients' priorities and issues, Practice priorities and issues, planned practice changes.

Group membership
Our aim is to keep the group relatively small (ideally 8-10 members but no more than 12 maximum). We try to select patients who represent specific groups of patients in terms of their experience of the care and service that is offered by the Practice and the clinical staff e.g. Children and young people, families, the working population, elderly patients, ethnic minorities, patients with a long term medical condition or physical or mental disability, Carers etc. Young people are ably represented by two students from the local secondary school.

Links to other groups
Ottery St Mary Hospital League of Friends, Ottery St Mary Locality Health Team, Primary Care Health Team, Practice Partnership, Local Links, Health Watch, Health & Well being Boards, Devon Carers Centre.

How to contact the group
Members can be contacted individually or collectively via the Practice. We can forward messages to group members on your behalf. General issues can be addressed directly to the Practice by telephone - 01404 814447 or email coleridgemedicalcentre.co.uk

Joining the Group
If you are interested in becoming a member of our Patient Group, we would be pleased to hear from you, as we maintain a waiting list of interested patients.
Please contact Sue Stokess, Practice Manager on 01404 814447 or speak to any of the GP's.

Relevant Documents
Documents relating to Patient Participation can be found on the Practice website by clicking on the following links:
- Patient group ground rules/terms of reference
- Patient survey results - IPQ in Practice Questionnaire
- Patient survey results - Practice questions
- Annual report and action plan

Wednesday, July 18, 2012

EPS Electronic prescription service is now available in this Practice

What does this mean for me?

Your Doctor now has the ability to apply an electronic signature to a prescription instead of a handwritten signature, making it the legal entity against which medication can be dispensed. This will then be sent electronically to your chosen pharmacy or dispenser. You will need to nominate the place where you wish to collect your medication, which could be a pharmacy near to where you live, work or shop. Patients can go straight to the pharmacy of their choice to pick up their medication, without having to visit the practice or send in an SAE.


How do I nominate my choice of pharmacy?
By making a request to your pharmacy or the Receptionist or GP at the surgery. Patients can request for their nomination to be set, changed or removed at any time

What will we achieve from this?
Greater efficiency, safer working


Is this service right for you?
Yes if you have a stable condition and you:


• Don’t want to go to your GP Practice every time to collect your repeat prescription.


• Collect your medicines from the same place most of the time.


• Use a prescription collection service now.


Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP Practice to add your nomination for you.


Wednesday, June 20, 2012

Carers Week

18th - 22nd June 2012

If you are a carer and need support please telephone 0845 434 435 for Devon Carers.

Thursday, May 31, 2012

A notice from Dr Kerr

Simon Kerr writes:...."Many apologies to those of you who are currently unable to see me in Ottery St Mary & particularly in Newton Poppleford. Subject to the passing of the Heath & Social Care Bill through the House of Lords earlier this year I have been helping to ensure the highest of clinical standards are provided to our patients locally here in Devon. I am spending time with NHS Devon staff & have taken lead roles in the services for Carers, addtional primary care support in A+E & the acute admissions unit in Exeter. I am engaging and co-ordinating regular joint working in the seven Eastern Devon GP practices & been integral to the construction of the N.E.W Devon clinical commissioning group. We have held public meetings in Honiton & Ottery St Mary to engage with local opinion & plan a third event in the Guildhall in Axminster in June.

The coalition's buzz-phrase "no decision about me without me" is about local clinicians steering healthcare in the direction to meet the identifed needs of their local populations. Inevitably this process will lead to some of us having less face to face time with patients overall but these changes have already led to services closer to patients here of which there are now many examples .

I am confident Dr Peter Milner who is currently locuming for me for three sessions/week will provide an excellent alternatve in Newton Poppleford over the forthcoming months, many thanks for your understanding"

The surgery will not be affected by the national Doctor's strike

You may have heard on the news that the BMA has asked all doctors to go on strike on the 21st June.

We would like to reassure all our patients that the surgery will be unaffected by this. All care, both routine and urgent, will continue as usual.


Tuesday, May 29, 2012

Coleridge Bank Hoiday opening hours -

Ottery St Mary

Friday 1st June - OPEN
Monday 4th June - CLOSED
Tuesday 5th June - CLOSED
Wednesday 6th June - OPEN

Newton Poppleford

Friday 1st June - OPEN
Wednesday 6th June - OPEN
Friday 8th June - OPEN

Whimple

Friday 1st June - OPEN
Monday 4th June - CLOSED
Wednesday 6th June - OPEN
Friday 8th June - OPEN

Monday, May 21, 2012

Coleridge Medical Centre is One Step Ahead!!

Here at the Coleridge Medical Centre, we are one step ahead with regards to online appointment booking and repeat prescription ordering!

 
If you haven't already signed up to the ColeridgeOnline service, bring a form of photo ID to Reception and a Receptionist will issue you with a username and password.
 
ColeridgeOnline allows you to book appointments with your GP and order your repeat medication.
It is quick and convenient!

Thursday, May 3, 2012

Bank Holiday

A Bank Holiday is fast approaching!

We will be closed on Monday 7th May 2012 and will re-open on Tuesday 8th May 2012.



*Please ensure you have ordered your repeat medication*