Changes to our telephone system

On Wednesday 21st March 2018 our telephone system will be upgraded.  We will be unable to take any incoming calls between approximately 1200 and 1400 while the telephone lines are transferred.  For medical advice during this period please dial 111.  In an emergency please dial 999.

 

We apologise for any inconvenience this may cause.

 

Coleridge Medical Centre is part of a federation of thirteen GP practices called East Devon Health.  The federation has been awarded funding over the next three years by NHS England's Estates and Technology Transformation Fund.  The funding is specifically to help improve the use of technology. 

 

Our new telephone system will enable real time monitoring of incoming calls, all calls (incoming and outbound) will be recorded for training and dispute resolution purposes and in the future all practices will be networked enabling shared call management. 

 

Our new telephone system is being supplied by IP Office Equipment who are a local supplier of communications and IT systems including:

• Telephone systems
• Telephone system maintenance
• Cloud hosted solutions
• Network services
• Connectivity
• IT solutions
• Call recording and reporting
• Mobile telephony

 

www.ipofficegroup.co.uk

 

The surgery is open as normal but the car park is temporarily closed

The Coleridge Medical Centre is open as normal but the car park will remain shut for the time being as it is still very slippery.  We hope to open it later.

We apologise for any inconvenience this may cause.

Newton Poppleford surgery temporarily closed

Newton Poppleford surgery is temporarily closed while essential improvements are made to the IT systems. 

Appointments are still available at Ottery St Mary and at Whimple.

We apologise for any inconvenience this may cause.

We will keep you updated as more information becomes available.

Car Park open again

The Car Park is open again.

The 3 limited mobility spaces outside the front of the surgery will remain out of use as the ground there is still slippery.  If a larger parking space is required, please use 2 spaces where available.

Once again, we apologise for any inconvenience caused.

Car Park Temporarily Closed

We apologise for any inconvenience while our car park is temporarily closed due to a diesel spill making the surface extremely slippery.  We hope to be able to open in up again later on today.  There is a safe pathway for pedestrians and the surgery and Well Pharmacy remain open as usual. 

Newton Poppleford Branch surgery closed Monday 26th February and Friday 2nd March

Newton Poppleford Branch Surgery

WILL BE CLOSED
Monday 26^th February 2018 and

Friday 2^nd March 2018

For medical assistance or to book an appointment, please ring
The Coleridge Medical Centre
on 01404 814447

		In an EMERGENCY please dial 999
	Alternatively, for Medical Advice please ring: NHS 111 Service by dialling 111 We apologise for any inconvenience caused.

 

Staff training 1:30pm - 2:00pm Tuesday 20th February 2018

Please note the surgery will be closed between 1:30pm and 2:00pm on Tuesday 20th February 2018 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Staff training 1:30pm - 2:00pm Wednesday 17th January 2018

Please note the surgery will be closed between 1:30pm and 2:00pm on Wednesday 17th January 2018 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Coleridge Medical Centre Christmas & New Year opening hours 2017

Coleridge Medical Centre Christmas and New Year opening hours 2017

         Friday 22nd December 2017             8.00am – 1.00pm

                                                     1.00pm - 2.00pm CLOSED

                                                     2.00pm - 6.30pm

         Monday 25th December 2017            – CLOSED

         Tuesday 26th December 2017           – CLOSED

         Wednesday 27th December 2017        – NORMAL HOURS

         Thursday 28th December 2017           – NORMAL HOURS

         Friday 29th December 2017              – NORMAL HOURS

         Monday 1st January   2018              – CLOSED

         Tuesday 2nd January   2018             – NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please ring: 

NHS 111 service by dialing 1-1-1

For Medical Advice please ring:

NHS 111 service by dialing 1-1-1

Coleridge Medical Centre would like to wish everyone a very Merry Christmas and 
a Happy New Year

Staff training 1:00pm - 2:00pm Friday 22nd December 2017

Please note the surgery will be closed between 1:00pm and 2:00pm on Friday 22nd December 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.