National Diabetes Audit - how your information is used to help improve diabetes care

Self-care - Paracetamol available over the counter

Interruption to our telephone message on Friday 7th July 2017

Coleridge Medical Centre


Interruption to our telephone message on 

Friday 7th July 2017

Due to essential maintenance work, our telephone message advising you where you are in the queue to be answered and giving advice on prescription ordering
will not be working for a period of time on Friday 7th July 2017.  You will still receive our welcome message but this may then follow with the normal ringing sound.  Please be assured your call will still be answered by our reception team.




For information on ordering your repeat prescription, please follow the advice below:


*  Sign up to our online service where you can order your repeat medication through a secure website.  More details of this service can be found on our website or via the information and application forms available at our front reception desk.


*  Use the tear off slip attached to your prescription or write out your order and hand it in to us or your local Pharmacy


*  Post your request to the surgery


Please do not telephone to request your medication as there can be confusion with drug names, pronunciation and errors can be made when writing out the request.  Written requests enable records to be matched more accurately and requests can be processed without interruption from further calls. 


As a practice we ask for 48 hours to process your request.

Staff training Thursday 6th July 1:30pm - 2:00pm

Please note the surgery will be closed between 1:30pm and 2:00pm on Thursday 6th July 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Whimple surgery gps from 3rd July 2017

T H E    C O L E R I D G E    M E D I C A L    C E N T R E

 

From 3^rd July 2017 the Whimple Branch Surgery GPs will be:

 

 

 

Monday – Dr Kate Gurney

 

  

 

Tuesday – Dr Chris Dilley

 

 

 

Wednesday – Dr Emma Stuart

 

  

 

Thursday – Dr Juliet Nelson

 

  

 

Friday – Dr Nigel De Sousa

Fair Processing Notice National Diabetes Audit

Link to lots more information on the NHS Digital NDA page http://content.digital.nhs.uk/nda

Coleridge Medical Centre May bank holiday opening hours

Coleridge Medical Centre

May Bank Holiday Opening Hours

Friday 26^th May 2017      -   NORMAL HOURS 

Monday 29th May 2017      -   CLOSED

Tuesday 30th May 2017     -   NORMAL HOURS

		In an EMERGENCY please dial 999 If you have an URGENT problem please Ring: NHS 111 service by dialling 1-1-1
	For Medical Advice please ring:     NHS 111 service by dialling 1-1-1

What to do when we are closed over the May bank holiday

What to do when we are closed over the May Bank Holidays

As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-

• stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
• check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Monday 29th May 2017.

  

We are open as usual from Tuesday 30th May 2017. 

Staff training Thursday 18th May 1:30pm - 2:00pm

Please note the surgery will be closed between 1:30pm and 2:00pm on Thursday 18th May 2017 for staff training.  We apologise for any inconvenience this may cause.

If you need medical assistance when we are closed you can:

• phone the  NHS 111 service for medical advice by dialling 111.
• pop in to your local pharmacy for advice and over the counter medication.
• If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
• phone 999 immediately in the event of a life threatening, medical emergency

We will be open again as normal from 2:00pm.

Necessary telephone maintenance today

Devon Doctors will be covering our telephones between 1pm and 2pm today while we carry out necessary maintenance on our telephone system to keep it safe from the computer virus that is currently causing problems nationwide. We apologise for any inconvenience this may cause. If you need medical assistance during this period you can: •phone the NHS 111 service for medical advice by dialling 111. •pop in to your local pharmacy for advice and over the counter medication. •If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone if your problem cannot wait until we reopen. •phone 999 immediately in the event of a life threatening, medical emergency.