We are aware that there has been difficulty in phoning through to the Practice, as well as calls dropping out mid-conversation.
We have been told that this is a national issue, and the providers are working very hard on resolving this as soon as possible.
For non-urgent queries, please try using e-Consult in the first instance, and you will receive a response from a GP by the next working day. A link to this can be found below, and on our website.
Thank you for your patience and understanding.
https://coleridgemedicalcentre.webgp.com/
As we safely enjoy the heat and sunshine, please remember to look out for friends, family, and neighbours who may need some help keeping cool.
We have a new website! It is easy to navigate, full of great advice, and it has useful patient information readily available.
Visit: www.coleridgemedicalcentre.co.uk
The Practice will be launching a new website today!
The new website will make it easier for patients to access various online services, and access information in a much more efficient way.
Further details will be posted once it has gone live.
We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.
GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask, whether in regard to their use on public transport or in any other setting as required by legislation.
Devon Local Medical Committee has therefore prepared this guidance note as the statutory body that advises and supports all GPs and practice teams across Devon.
The Government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this.
In the case of face mask use on public transport, the responsibility for issuing exemptions lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers them to have another reason to be exempted.
Government advice on the use of face coverings on public transport can be found here:
https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#face-coverings.
Some people don’t have to wear a face covering including for health, age or equality reasons. Some staff may not wear a face covering if it is not required for their job.
We hope that this guidance provides some reassurance for you on this issue.
We have implemented new measures in the Practice to ensure both staff and patient safety.
When you arrive at the Practice, please pass your hand over the sensor to call reception. A member of staff will then speak to you through the intercom to verify your details and ask a few screening questions.
