Cold Calling Incident – have you been contacted?
This week NHS England SW has received two reports from two GP surgeries in the North and East of
Cornwall regarding a company who had cold-called one of their patients,
seemingly with the patient’s medical history. (In the first incident the
company allegedly claimed they had obtained this information from the patient’s
GP Surgery).
The company
are trying to sell electronic beds and chairs and pressurise the customer into
agreeing to a sales appointment.
This
incident is similar to one reported in the Exeter area in March, but at that
time it targeted patients with arthritis.
If you experience such an incident, please do the following:
·
Write down as much
information about the call as you can.
·
inform us
immediately and tell us what happened via our email address coleridgemedicalcentre@nhs.net (attention Practice Manager)
·
Inform the police
We will inform and share information given to us with NHS England.
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