We are increasingly asked for our views about the various
developments, planning applications and proposals in and around Ottery St Mary.
We are also concerned that there are
statements around to say that we are at capacity. We do appreciate and understand the anxiety building
proposals can bring upon the local community who are quite rightly concerned
about existing infrastructure and over development of towns and villages. On that basis, the GP Partners at Coleridge
Medical Centre have put together the following statement :
NHS England invests in practices on a per patient basis, so
there is an investment mechanism for coping with increased population. If a practice reaches ‘capacity’, then NHS
England has the responsibility to commission additional capacity. For example, this might mean additional
investment in premises to cover expansion.
Our practice remains open to new patients. We, like the rest of the NHS, are affected by
an increase in workload and by difficulties in recruiting doctors and nurses. These factors amongst other things have
certainly impacted on the traditional ways of working and the access arrangements
that patients have been used to. However, we have developed a system to maintain the safety
of our service and ensure that access to our clinicians is prioritised in line
with patients’ individual needs and to make best use of our staff skills. This is not about restricting access to GPs;
it is about providing good, safe care to patients using a highly-skilled and
dedicated team of clinical professionals.
Furthermore, we have policies in place to assist in
regulating our list size. Therefore we
are not taking part in the voluntary NHS scheme to allow out-of-area patients
to register with us and we usually insist that patients leaving our practice
area register with a practice closer to their new home.
We are currently in negotiation with Clinton Devon Estates
and NHS England to build a new, larger branch surgery for Newton Poppleford. The branch surgery is the subject of a bid
for infrastructure funding which has been endorsed in principle by NHS England
and is currently going through a ‘due diligence’ process ahead of final
approval. The intention would be to move
from the existing small branch surgery to a new purpose-built one, which would
offer increased capacity.
In the mean time, we would also encourage our patients to
help us in the following ways:
- Look after your own health
and please do use our ‘stop smoking’ service, take advantage of a free NHS
health check and, if applicable, a carer’s health and well being
check.
- Please don’t wait for us
to contact you. Instead please do
book your flu vaccination and routine checks for chronic and long-term
conditions – ask us when your next one is due.
- Please attend your booked
appointment at the allotted time and, if you need to, please cancel any
unwanted appointments. Our Nurse Manager recently reported that
on the 2nd September 2015, a total of 80 minutes of practice
nurse appointments were lost to patients who did not turn up.
- Please sign up to and use
our online and automated systems, such as text reminders, online
appointment booking, online ordering of repeat prescriptions and electronic
prescription services. You can also
gain access to a summary of your own medical record.
- Please plan ahead so that
you do not run out of your repeat medications and please book in when
asked to so that we can review your medication. If your review is outstanding, we may
not be able to continue to prescribe any more medication until we have
seen you.
- For advice on health
conditions and the availability of local services, you can dial 111 at any
time day or night.
Sue Stokes
Practice Manager
Practice Manager
No comments:
Post a Comment