Thursday, April 17, 2014

Dr Russell and her canoe

Good luck and best wishes to Dr Sarah Russell and her husband who will have a very busy Easter holiday taking part in the Devises to Westminster International Canoe Race.  They are raising funds for  Devon Air Ambulance Trust.     If you would like to show your support and generosity you can do so online at or text JRSR99 £5 to 70070

The Devizes to Westminster International Canoe Race starts in Devizes, Wiltshire and finishing just downstream of Westminster Bridge in central London, opposite the Houses of Parliament. The race has been held annually over the Easter Weekend since 1948.
The race is 125 miles long and has 77 portages. The first 52 miles are along the Kennet and Avon Canal to Reading, the next 55 miles are on the River Thames to Teddington. The final 17 mile section is on the tidal portion of the Thames.
The race is a severe test of skill, physical and mental stamina and planning which produces a memorable sense of achievement for those successfully completing it.  To find out more go to

Devon Air Ambulance Trust raises funds to keep two helicopters flying in Devon. Independent of Government funding, operating costs of the service are met by public fundraising/donations. Paramedics provided by South Western Ambulance Services NHS Foundation Trust, supported in part by the Charity.

Tuesday, April 15, 2014

When we are closed over the Easter bank holidays

As the bank holiday approaches it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-
  • stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
  • check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 
If you need medical assistance when we are closed you can:
  • phone the  NHS 111 service for medical advice by dialling 111.
  • pop in to your local pharmacy for advice and over the counter medication.
  • If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
  • phone 999 immediately in the event of a life threatening, medical emergency.
Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Friday 18th April and Monday 21st April 2014 . Otherwise we are open as usual.

Friday, April 4, 2014

Dr Cole and Dr Gibbons

We are very sad to announce that Dr Cole and Dr Gibbons have decided to resign from the practice and will leave in July/August 2014.  We know that this news will come as a shock to some patients, particularly to those who have recently transferred from Dr Long’s list.  We can reassure you that Dr Cole and Dr Gibbons have not taken their decisions lightly and not without much thought and deliberation.  They are leaving to spend more time with their young families with a more flexible commitment to general practice.  We are recruiting for new doctors and will be able to update you on our progress as soon as possible.

You may not be aware that while we are open from 0800 until 1830 our doctors start their day much earlier and finish much later.  This is so that they can complete the administrative work to support their patients’ clinical care (referrals, follow ups, research, phone calls, letters, reviews, meetings) and visit patients at home and in Ottery Hospital.  Our GPs also have other commitments such as training and examining medical students, training GP registrars, research projects and staff support and education.  In addition some of our GPs work on projects outside the practice such as clinical commissioning and prescribing.  They also work collaboratively with other practices and providers including community health teams (nursing, mental health teams, school nurses, health visitors),  secondary care consultants, nursing homes and pharmacists.  As GP Partners they spend time strategically developing their business and monitoring the operation of the services we provide and the back office functions to support these services eg finance, personnel, premises and IT.

Thursday, April 3, 2014

Web site maintenance

Our web site will be  taken offline at 22:00 on Friday 4th April and will be online again by 08:00 on Saturday 5th April.  During this time you will be unable to access the website.  If you wish to order a prescription or book an on line appointment please to  We are sorry for any convenience during this down time.