Monday, October 28, 2013

Minor Injuries Unit

The Minor Injuries Unit at Ottery Hospital will be closed until 2nd December 2013.   The practice will be providing a similar minor injuries service in Ottery between 0900 and 1300 Monday to Friday.  If you need to be seen outside these times, the nearest MIU is located in Honiton Hospital. Their current opening times are: Friday to Tuesday: 0730 to 2300 and Wednesday to Thursday 1000 to 1800.

Minor injuries are usually cuts, grazes, minor falls, animal bites, minor burns, bruising, sprains, strains, foreign bodies and minor bumps.

The symptoms for many minor illnesses can be helped or treated with products that can be purchased over the counter from your local pharmacy.  However if symptoms persist or get worse please telephone us.

The following web sites have symptom checkers and

The following are not minor injuries:

999 emergencies
Severe airway or breathing problems
Actual or suspected overdose
Accidental ingestion, poisoning, fume or smoke inhalation
Blows to the head with loss of consciousness
Sudden collapse or fall
Penetrating eye injury
Chemical or biological contamination
Full thickness burns
Burns caused by electric shock
Severe lacerations and penetrating injuries
Trauma to hands, limbs or feet substantially affecting function

The closest accident and emergency unit, including Xray is located at the RD&E Hospital, Heavitree, Exeter. However if any injury or illness is life threatening you should dial 999 immediately.

If in doubt about where to be seen please telephone us on 01404 814447 for advice, or NHS 111 (dial 111).   After 1800 or before 0830 if you need a doctor and your problem cannot wait until we reopen, please phone us and hold while your call is transferred to Devon Doctors on Call.  Alternatively you can phone Devon Doctors direct on 0845 6710 270 or NHS 111 (dial 111).

Emergency contraception - please contact us or call in as soon as possible.   If you are unable to get in to see us, or during weekends or bank holidays you can still  access free emergency contraception from Walk-In Centres, other Minor Injury Units, and some local pharmacies

Tuesday, October 22, 2013

Better late than never

Flu vaccinations are still available* - please book your appointment soon.

The practice is very busy when flu clinics are running.  When you come for your flu jab, for your own  safety and comfort, please:

  • only attend if you have a pre booked appointment.  It's easy to get an appointment - phone up or book online but please do not turn up without an appointment.  Our clinics are reviewed beforehand so that we have enough vaccine available and the health professionals running the clinics are aware of the patients who will be attending.
  • park in the Land of Canaan car park or Sainsburys

  • arrive on time, and no more than five minutes before your appointment
  • while you are waiting, take off your coat and roll up your sleeve
  • make a separate appointment with your doctor or nurse if you have any other health matters that you would like to discuss. The flu clinics are for administering flu vaccine only.
  • cancel and rebook your appointment if you have experienced any vomiting or diarrhea within the previous 48 hours.   Please also cancel and rebook if you feel unwell, have a high temperature or an infection.
You should tell the nurse before your vaccination if you are allergic to either eggs or chicken, if you have had a reaction to a previous flu jab and/or if you are allergic to antibiotics.

Flu vaccines are generally safe and well-tolerated.  Some people might develop tenderness and welling at the site of the injection.  A small number may experience any of the following: fever, headache, general aches and tiredness which may last one or two days.  If this occurs you may find paracetamol helpful (check that this is suitable for you by reading the instructions).

Sever allergic reactions following vaccinations are very rare and usually occur soon after vaccination.  If you develop symptoms such as breathlessness, swelling or a rash you should seek prompt medical attention.

*subject to eligibility

Friday, October 11, 2013

Staff Training

We will be closed between 1pm and 2pm on Friday 18th October for staff training.  We apologise for any inconvenience this may cause.

Wednesday, October 2, 2013

Do I need a flu jab?

Follow this link to find out why a seasonal flu jab is recommended  and follow this link to find out who should have one
and then phone us to book your appointment

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