Wednesday, December 5, 2018

Prescribing of over the counter medicines is changing

Prescribing of over the                                     counter medicines is changing
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of short-term, minor health concerns.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of qualified healthcare professionals at your local pharmacy can offer clinical advice to safely and effectively manage minor health concerns. This includes:

Rounded Rectangle: Notes:                                                                                               

For more information and support
Visit the NHS website,

Friday, November 2, 2018

Car park access on Monday 5th November

Please be aware that due to the Tar Barrel event on Monday 5th November, there will be restricted access through the town from 3:45pm and road closures from 5:00pm.  If you have an appointment with us, please take this information into consideration when planning your journey. 

Thank you

Friday, October 19, 2018

Vacancy for Medical Secretary

We are currently advertising for a medical secretary.  For a job description, person specification and to apply please go to NHS Jobs by clicking on link below type in job reference: J180-A-18-251259 or postcode EX11 1EQ

Thursday, October 18, 2018

Essential Maintenance Friday 9th November 2018

Due to essential maintenance on our computer system we will not be able to access information between 1230 and 1430 on Friday 9th November 2018.  If possible please avoid contacting us between these times as our patient advisors will not abe able to book appointments, give out test results, process prescriptions or answer queries.  We apologise for any inconvenience this may cause.     

Wednesday, October 17, 2018

National Shortage of Epipen Update 17 Oct 18

Updated advice has been issued for people with Epipens.

The devices with the biggest shortages are the Epipen junior 150micrograms.  A letter for parents and information on how to use the alternative brands is available on the NHS choices website. Search for anaphylaxis and read the treatment section or click this link

Thursday, October 4, 2018

National shortage of Epipens

There is a national shortage of both adult and children's Epipens which has led to the following advice for patients and carers:

Adults: The expiry dates of some Epipens have been extended. The first step is to ask a pharmacy to check if your batch has had the expiry extended by four months.

Adults and children: There are alternative devices available, although supplies are very limited and there may be some delays in obtaining them. If you have been prescribed one of the alternatives Emmerade or Jext please ensure you have read the leaflet carefully as there are differences in the way the pens work, there is a video you can watch online to help.
You may need to try more than one pharmacy to get a supply so it may be helpful to ask for a paper prescription so you can take to a pharmacy of your choice.
Patients are asked to only order when a supply is needed as over ordering may increase demand on the limited supplies available.

Gail Foreshew
Practice pharmacist

Monday, October 1, 2018

Staff Training Date

We will be closed for staff training from 1pm on Thursday 4th October 2018. We will be open again as usual on Friday 5th October 2018. If you need help with a medical problem that cannot wait until we reopen please ring 111

Improving access to General Practice - Starting 1st October 2018

Thursday, September 27, 2018

Coleridge Medical Centre closed Thursday 4th October from 1:00pm

Coleridge Medical Centre

Telephone: 01404 814447 • Fax: 01404 816716 •

Planned Half Day Closure
Please note on
Thursday 4th October 2018
The Coleridge Medical Centre will be closed
from 1:00pm  for staff training which is being held across all East Devon Practices. We will re-open as normal on
Friday 5th October 2018 

If you require medical assistance while we are closed please follow the below advice:

In an EMERGENCY please dial 999

For medical assistance please ring:  
NHS 111 service by dialling

For Medical advice please ring:

NHS 111 service by dialling 1 1 1

Friday, September 14, 2018

Changes to Newton Poppleford surgery w/c 17th September 2018

Due to unforeseen circumstances, there will be no Newton Poppleford branch surgery on        Monday 17th September and Friday 21st September 2018.

Appointments can still be made for Coleridge Medical Centre at Ottery St Mary.

Normal service will resume at Newton Poppleford on Monday 24th September 2018.

We apologise for inconvenience this may cause.

Friday, August 24, 2018

What to do when we are closed over the bank holiday

What to do when we are closed over the August Bank Holiday
As the bank holidays approach it is worth thinking about what you would do if you or a member of your family became unwell over the holiday period.  We recommend that you:-
  • stock up on over the counter medicines.  Your pharmacist can also give you advice on treatments and products available.
  • check you have enough prescription medicine to see you through the holidays and if you are going away pack enough for at least the duration of your holiday. 
If you need medical assistance when we are closed you can:
  • phone the  NHS 111 service for medical advice by dialling 111.
  • pop in to your local pharmacy for advice and over the counter medication.
  • If your problem is urgent phone the NHS 111 service by dialling 111. To avoid putting undue pressure on this service, please only phone  if your problem cannot wait until we reopen.
  • phone 999 immediately in the event of a life threatening, medical emergency.

Please avoid using emergency/urgent services and hospital A&E departments for routine problems or for problems that can wait until we reopen.

We are closed on Monday 27th August 2018.
We are open as usual from Tuesday 28th August 2018. 

Coleridge Medical Centre Bank Holiday Opening Hours

Coleridge Medical Centre
August Bank Holiday Opening Hours

Friday 24th August 2018      -   NORMAL HOURS  
Monday 27th August 2018    -   CLOSED
Tuesday 28th August 2018    -   NORMAL HOURS

In an EMERGENCY please dial 999
If you have an URGENT problem please
NHS 111 service by dialling

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1

Wednesday, August 15, 2018

Travel Advice re medication

Travellers should be aware that the legal status of their medication may be different outside the UK.  Disobeying these rules in some countries can lead to deportation and imprisonment.   Rules for the different countries can be checked with the foreign embassy in the UK.   More detailed information can be found at  It is advisable to check if your prescribed medication contains any controlled drugs and any local requirements for bringing in medication. 

If required, our receptionists can organise a signed letter for your prescribed medication. 

Monday, July 30, 2018

No Newton Poppleford surgery Friday 3rd August

Due to unforeseen circumstances there will be no Newton Poppleford branch surgery on Friday 3rd August. Normal service will resume on Monday 6th August 2018. 

Coleridge Medical Centre in Ottery St Mary will be open as normal.

Tuesday, July 17, 2018

Who would do such a thing?

We were very upset to come in this morning to find our staff seating area, outside tap and a consulting room window smashed up.  Please report any information regarding this crime to the Police using crime reference number CR/064033/18 or contact us direct.  

Monday, June 18, 2018

E Consult - Go Live 2nd July 18

From 2nd July patients with access to the internet will be able to use eConsult. 


Next time you need an appointment you could save time by starting an online consultation. 

You can do it anytime, anywhere and even on your mobile device. 


How does it work?


1.      From 2nd July 2018 you will be able to go to our website at

2.      Click the button to contact our doctors online

3.      You will be asked the same questions a doctor would in a face to face appointment

4.      A doctor will look at your answers and we will get back to you by the end of the next working day

5.      If the doctor thinks you need a prescription it can be sent straight to your local pharmacist

6.      If the doctor needs more information we will get in touch

7.      There's an option for administration requests eg med3.  Fill out the form and we'll get back to you by the end of the next working day. 


Why we are doing this?


1.      Improves patient access

2.      Online  medical advice 24/7

3.      Self help and symptom checking

4.      Reliable, trustworthy information syndicated from NHS Choices

5.      Puts you in touch with appropriate alternative care

6.      Cuts consultation times

7.      Helps improve care

8.      Makes better use of other primary care services

Friday, June 1, 2018

Statement from Coleridge Medical Centre and Clinton Devon Estates

A statement from the Coleridge Medical Centre and Clinton Devon Estates regarding the proposed new medical centre in Newton Poppleford, near Sidmouth.

The Ottery St Mary-based Coleridge Medical Centre has withdrawn its interest in renting a proposed new GP surgery in the East Devon village of Newton Poppleford which was to be built by the landowner Clinton Devon Estates near to a development of 40 new homes at King Alfred Way. 

A spokesman for the Coleridge Medical Centre said:

“It is with some regret that we have made a decision to withdraw from the intended move to new premises at King Alfred Way. Since 2012/2013, when this project first started, GP care and strategy for premises has evolved considerably across the country with much more emphasis on innovative ways of working and a broadening range of co-located staff to provide specialist support and in shared premises. Any changes to the existing premises landscape are referenced to move us towards, rather than away from, that deemed nationally as best practice for our populations.

We would like to thank the residents of Newton Poppleford for supporting the provision of a new branch surgery and to Clinton Devon Estates for committing to provide a building. We would also like to thank NHS England and NEW Devon CCG in assisting us reach this decision.

We are currently working with commissioners at NHS England and NEW Devon CCG to consider how best to meet the needs, not only of the people in the Newton Poppleford area but to our wider practice population. At this time we intend to continue to run the existing branch surgery within the village, while reviewing options for developing and integrating services in the longer term as the population grows and general practice continues to evolve.”

Planning approval for the GP surgery near to 40 new homes, 16 of which are designated as affordable housing for local people, was granted by the Planning Inspectorate in March 2017.

Leigh Rix, Head of Property and Land for Clinton Devon Estates, said: “As an organisation that has a very long association with this area we strive for sustainable development to help communities prosper for years to come. As well as providing a good mix of new open market and affordable homes, we had been very keen to provide a modern GP building for the village.

“After almost six years of jointly developing plans and specifications for a new surgery, it is understandably very disappointing that the Coleridge Medical Practice have felt unable to proceed in the current circumstances.

“Over the coming weeks, we will review the options available to us with our development partner Cavanna Homes.”


For further information please contact Susan Stokes, Practice Manager at Coleridge Medical Centre on 01404 814447 or Annette Richman at KOR Communications on 01392 466733.


Monday, May 21, 2018

Coleridge Medical Centre May Bank Holiday opening times

Coleridge Medical Centre
 May Bank Holiday Opening Hours

 Friday    25th May 2018   - NORMAL HOURS 
 Monday   28th May 2018   - CLOSED
 Tuesday  29th May 2018   - NORMAL HOURS

In an EMERGENCY please dial 999

If you have an URGENT problem please
NHS 111 service by dialling

For Medical Advice please ring:

NHS 111 service by dialling 1-1-1