Monday, March 15, 2010

Summary Care Record

NHS Devon is planning to introduce a new system for managing your patient records, so that a brief summary of important information is available to healthcare professionals directly involved in treating you. The new NHS summary care records will be provided for every Devon resident who would like one. NHS Devon believe they will improve patient safety and clinical care. There will be important safeguards about consent and confidentiality. You can also choose not to have one.

What is the NHS summary care record?

Having an NHS summary care record means that any doctor or clinician who is treating you will be able to look at a secure, electronic system and see the following details: what medicines you are taking, any allergies you have, and whether you have had bad reactions to any medicines. This information can be vitally important, especially in an emergency.
The summary care record will not replace your normal health records, and will not contain a full medical history. The summary care record means that if you have an accident, become unwell when you are away from home, or need treatment out of normal hours, then the healthcare staff treating you will have immediate access to important information about you. NHS Devon believe this will help make your care safer and better.
Over time, health professionals treating you may add details about any health problems and summaries of your care. Every time further information is added to your record, you will be asked if you agree.

Patients can also use the information line to find out more information or to request opt-out forms:

The Information Line is open daily from 7am to 10pm on 0845 6038510
Summary Care Record website information is on

Wednesday, March 3, 2010

Coleridge On The Day Doctor


To improve the care offered to Patients with Urgent medical problems, we started a new service on 28th September 2009 called the “On the Day Doctor”.
Every morning, anyone requesting urgent advice or an appointment will be called back by the “On the Day Doctor”.
The “On the Day Doctor” will be running a surgery dedicated to discussing Urgent advice and appointment requests.
The Doctor will often be able to sort a problem out over the phone, however if an appointment at the surgery is needed, the doctor will arrange this for you.
Requests for routine appointments will still be booked in the usual way. Home visits, advice and ongoing problems will be passed to your doctor to be dealt with in the usual way.