Thursday, March 28, 2013

Power Cut

Ottery St Mary experienced a power cut this morning.   Consequently our lights and computers went out and our phone system was inoperable.  We put our business continuity plan in place which means our doctors and nurses were still able to see patients.   We quickly established one incoming telephone line (we usually have eight) and therefore apologise for any inconvenience caused if you were trying to reach us by phone.

Our online appointment booking facility and repeat prescription ordering service were not affected by this power cut.  If you would like to sign up to these services please come to the reception desk with proof of ID and we can set you up straight away.

Normal services have now resumed.  Thank you for your patience.

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