Tuesday, October 4, 2011

Booking Urgent Appointments

If a patient rings for an urgent appointment they will be asked to speak to the duty doctor first. The doctor will assess the patient and agree a plan with them. The plan might include referral to a nurse practitioner or practice nurse, collecting a prescription or attending an appointment with a doctor that day. The receptionists cannot by-pass this system. Please be assured that patients who have an urgent medical problem will be seen.

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