Monday, April 22, 2013

NHS 111 Devon

You may be aware of NHS 111, a new telephone service that is being introduced to improve public access to healthcare services.  NHS 111 will launch in Devon in late June 2013.  The NHS 111 service in Devon will be based in Exeter and provided by South Western Ambulance Service NHS Foundation Trust.

NHS 111 is a national initiative that is being rolled out across the country between April and July 2013.  It is a new three digit dial telephone service being introduced to make it easier for patients to access local health services, when they have an urgent need.  NHS 111 will be available 24 hours a day, 365 days a year.  Calls from landlines and mobile phones will be free.

When patients call 111 they will be assessed, given healthcare advice and directed to the local service that can help them - that could be an out of hours doctor, walk in centre, community nurse, emergency dentist or late opening chemist.  If an emergency ambulance is required then this will be arranged automatically.

We will bring you more information as it is released.

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