Monday, March 16, 2020

Consultations with your gp/nurse - Telephone, face to face appointments and eConsultations available

To minimise the risk of Coronoavirus we are using telephone appointments and e-Consultations in the first instance.  The clinician may still then arrange a face to face appointment with you as clinically required.

Telephone consultations - The gp or nurse will first contact you by telephone and carry out a consultation with you.  If after speaking with you they decide it is clinically necessary to see you face to face, a suitable appointment will be made for you to attend the surgery.

eConsultations (over 18's) - This will allow you to receive help and advice from our GPs without leaving home and if an appointment is required it will be prioritised. All admin queries can also be submitted using the eConsult. To access this service please visit  No password required to access this service
If you need help to fill out an eConsult form online, or are unable to, you can continue to call the practice and a patient service advisor will ask you the questions and complete it on your behalf.
You will receive a response by 6:30pm the following working day.

Please be advised, we are suspending our face to face online appointment booking service for the time being. 

If you already have an appointment booked please attend as normal unless we contact you otherwise.

Please do not come in to the practice if you have either a new continual cough pr a raised temperature over 37.8 C.  You should self isolate and self care for 7 days.  If your condition deteriorates you should contact 111.

Please use online services to order repeat prescriptions and to check blood results.  For more information and to sign up online at

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